CHRISTMAS ORDER DEADLINES
I know I’m not the only one who feels completely overwhelmed by the fact that Christmas is Around. The. Corner. In light of the massive volume of shipments that accompany the season, our courier service has advised us of delivery cut off dates to get your orders in time for Christmas. That means that our order deadlines for guaranteed Christmas delivery are:
WA and regional areas: 19 November
Metropolitan areas (exc. Melbourne): 30 November
Melbourne Metro: 3 December
You may get your delivery in time if you order later, but these dates are for guaranteed delivery.
We ship all orders from our workshop near Essendon Fields, Victoria. We endeavor to dispatch all items within 3-5 working days. Approximate delivery time is 1-3 days for metropolitan orders. Postage time varies depending on location.
We send all items via Sendle, Australia’s first 100% carbon neutral delivery service.
Tracking details will be provided for your order.
Pick up of assembled items is available from our warehouse by arrangement - select pick up on checkout and you will not be charged for shipping.
RETURN & EXCHANGE POLICY
We will accept returns for change of mind within 14 days at buyers expense, providing the item is repackaged and in original condition.
If for any reason there is an issue with the product, let us know and we will issue a replacement or replacement parts as soon as possible.
Please contact us via email to initiate an exchange or return.